Platform Extensions
Extensions bring everything in these docs — verified identity and account-aware actions — to the platforms you already run on. Install the WordPress plugin or the Shopify app, connect it to your agent with one key, and your signed-in customers are recognised automatically.
Time to a working agent: about five
minutes. Generate a key, paste it in, enable the widget.
The four-layer model
Every extension does the same four things, whichever platform it runs on:
- Embed — drops the chat widget onto your storefront or site.
- Identity — mints a short-lived signed token for the logged-in customer, server-side, so the agent knows who they are without a second login.
- Operations — registers a read-only catalogue of your platform's API (orders, products, customers) the agent can call, scoped to the verified user.
- Actions — optional write operations, off by default, that you explicitly enable.
Available now
- WordPress plugin — WooCommerce, MemberPress, and more.
- Shopify app — orders, products, and customers via the Admin API.
- Build your own — the SDK and Extension API for any platform.
- Coming soon — Wix, Squarespace, Webflow, and Bubble.
How a connection works
In Studio, open your agent → Extensions and generate an
Extension API Key (bxk_…). The extension uses
that key to call the Extension API over a signed, server-to-server channel
— your platform credentials never reach the browser or the model.